Shipping & Delivery

Delivery within the United States

Estimated delivery is 2–5 business days depending on the destination state, from order confirmation. Business days are Monday–Friday, excluding public holidays. Any different estimate or destination restriction will be shown before payment. We do not currently offer international shipping.

Shipping charges

Standard shipping is free for orders of $30 USD or more, based on the merchandise subtotal before tax. For orders below $30, the shipping charge is displayed at checkout before you pay. Applicable sales tax is calculated at checkout.

Order processing and tracking

Orders are processed on business days. Processing is included in the estimated delivery window. When your order ships, we send tracking information to the email address used at checkout. Check your shipping address before placing your order; contact us promptly if it needs correcting.

Delays, missing or damaged parcels

If we cannot meet the stated shipping commitment, we will notify you with an updated estimate and offer cancellation with a full refund for unshipped items. We will obtain consent to delays where required. For a missing, damaged or incorrectly delivered parcel, contact us with your order number so we can investigate and arrange an appropriate replacement or refund. Carrier delays do not remove your statutory rights.

Maison Nordelia — operated by SIMBA SUPPLY LLC
8206 Louisiana Blvd NE, Ste A #9479, Albuquerque, NM 87113, United States

Email: contact@maisonnordelia.com
Phone: +1 (581) 703-8673
Support hours: Monday–Friday, 9 AM–5 PM MST (UTC−7), excluding public holidays.